Years in Utah
0+
Communities
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Doors managed
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On-budget, on-time projects
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Family-owned
Always
no PE, no rollup
SERVICESSERVICE CATALOG

Full-service HOA management, organized around what your community actually needs.

We don't think of HOA management as a menu of services. We think of it as four outcomes your community needs — financial health, administrative protection, day-to-day operations, and transparent communication. Every service we offer is organized around one of those outcomes. Jump to whichever one matters most to your board right now.

SVC.OVERVIEW
OUTCOME.FINANCIALFINANCIALLive in 40+ communities

Most HOA budgets are works of fiction. Until they aren’t.

Here's how most HOA budgets get built. The treasurer opens last year's spreadsheet, bumps the line items by gut feel, accounts for whatever inflation seems reasonable, and the board approves it without anyone running an actual model. Reserves get a token contribution. Maintenance assumes nothing major breaks. The budget is approved by people who genuinely want to do right by their community but who have no infrastructure for doing it well.

This works until it doesn't. A roof needs replacement and the reserves are short. A vendor goes out of business and the replacement costs 40% more than budget. Insurance premiums jump and there's no contingency. The board has two choices: special-assess the homeowners or raid the reserves to defer the problem. Both are bad. Both happen often. Both are preventable.

Core HOA Financial isn't bookkeeping. It's continuous financial intelligence built on top of bookkeeping — the difference between a static document approved at one meeting per year and a living model that tracks the community's financial trajectory in real time, surfaces drift before it becomes crisis, and lets the board make decisions with actual data behind them.

HOW.IT.WORKSFINANCIAL.PIPELINE

Continuous data, monthly closure, quarterly intelligence, annual strategy. The same rhythm runs across every community we manage.

Core HOA Financial Operations Pipeline: Daily data ingestion → Monthly board reporting → Quarterly intelligence review → Annual strategic planning

Our financial operations run on a single rhythm across every community. Daily data ingestion feeds monthly closes; monthly closes feed quarterly intelligence reviews; quarterly intelligence feeds annual strategic planning. Every layer informs the next. No layer skipped, no rhythm broken.

CAPABILITIESFULL.INVENTORY

Every capability you’d expect from a full-service firm. Plus the intelligence layer that the others don’t have.

  • IN-HOUSEaccounting & collections
  • IN-HOUSEdues & assessment processing
  • IN-HOUSEaccounts payable & vendor payments
  • IN-HOUSEdedicated collections management
  • REPORTINGfinancial statements & monthly close
  • REPORTINGannual budget development
  • REPORTINGvariance analysis & board package
  • INFRASTRUCTUREFDIC-insured operating accounts
  • INFRASTRUCTUREbank integration & reconciliation
  • INFRASTRUCTUREonline bill pay for homeowners
  • INFRASTRUCTUREpayroll & tax filings
  • LEGALlien filing & small claims administration
  • LEGALreserve study coordination
OUTCOME.ADMINISTRATIVEADMINISTRATIVELive in 40+ communities

Your CC&Rs are an unreviewed liability. Until they get tested in court.

Most HOA boards don't think about compliance until something forces them to. The CC&Rs adopted in 1997 still govern decisions in 2026, and nobody has read them cover-to-cover in five years. Insurance renewals lapse without anyone noticing because the renewal email landed in the wrong inbox. A vendor's certificate of insurance expired during a major project. A statutory filing deadline passed two weeks ago. The board only finds out when something goes wrong — a homeowner threatens to sue, an insurance claim gets denied, the state sends a fine.

This is the operational reality of running an HOA. Compliance posture decays continuously. Statutes change in Salt Lake City and Cottonwood Heights and Park City, sometimes mid-year. Insurance markets harden and policies need rewriting. Vendor relationships drift, certificates expire, performance declines. Board members rotate every two years and institutional knowledge walks out the door with them. None of this is anyone's fault — it's just the math of volunteer governance against a regulatory environment that doesn't care.

Core HOA's administrative work isn't a checklist of one-time setup tasks. It's a continuous monitoring function — statutory windows tracked on a 12-month rhythm, every vendor certificate against expiry, every CC&R provision against current Utah law, every board decision against fiduciary standards. Drift gets surfaced before it becomes liability. The board makes decisions, not damage control.

HOW.IT.WORKSCOMPLIANCE.CALENDAR

Twelve months of compliance obligations tracked continuously. Every deadline forecast, every renewal scheduled, every drift surfaced before it becomes liability.

Core HOA Compliance Calendar: 12-month rhythm of statutory filings, insurance renewals, audit windows, board cycles, CC&R reviews, and vendor certifications

Compliance posture isn’t a once-a-year audit — it’s a continuous operating rhythm. Insurance renewals, statutory filings, audit windows, vendor certifications, CC&R reviews — all tracked against a 12-month forecast and reviewed monthly. Drift is caught at the rhythm, not at the failure.

CAPABILITIESFULL.INVENTORY

Every capability you’d expect from a full-service firm. Plus the continuous monitoring layer that the others don’t have.

  • ENFORCEMENTCC&R enforcement & compliance
  • ENFORCEMENTArchitectural request tracking & review
  • ENFORCEMENTUtah HOA statute compliance monitoring
  • RISKInsurance management & risk review
  • RISKVendor vetting, insurance & performance tracking
  • RISKEmergency response & 24/7 on-call
  • GOVERNANCEMembership meeting organization
  • GOVERNANCEBoard training & onboarding
  • GOVERNANCECommittee management & support
  • GOVERNANCEStrategic planning support
  • LEGALLegal & document review
  • LEGALDirect oversight by firm leadership
OUTCOME.MAINTENANCEMAINTENANCELive in 40+ communities

Maintenance fails before it shows. By the time the board sees it, it’s a special assessment.

A roof leak doesn't start when the homeowner reports it. It started six months earlier, during the freeze-thaw cycle nobody inspected for. By the time the report comes in, the underlayment is rotted, the insulation is soaked, and the vendor's quote is three times what proactive replacement would have cost. The board approves the special assessment because there's no other option. The homeowners are angry. The reserves are thinner than they should be. And nobody can quite explain how it got to this point.

This is how most HOA maintenance fails — not in catastrophic events, but in compounding small ones. The drainage issue ignored for two seasons. The vendor coordination handled by whichever board member happened to pick up the phone that month. The inspection schedule that exists on paper but slips in practice. The work order tracked in someone's email until it isn't tracked at all. The asphalt that needed sealing two years ago and now needs replacing. Each individual failure is small. Compounded across a community for five years, they become a financial event the board could not have predicted.

Core HOA's maintenance work isn't reactive. It's a continuous loop — scheduled inspections feeding a tracked condition baseline, signals from homeowners and vendors and the inspection rhythm flowing into a triage queue, dispatch and execution tracked against benchmarks, close-out reported back to the board with photos and timing. Small issues get caught small. The community stays in the shape it was built to be in.

HOW.IT.WORKSMAINTENANCE.FLOW

Every maintenance signal — homeowner report, scheduled inspection, vendor flag, automated alert — runs through the same operational rhythm. Triage to dispatch to close-out, with tracking the whole way.

Core HOA Maintenance Flow: Signal origination through triage, dispatch, execution, and close-out, with continuous tracking and board reporting

Maintenance isn’t a series of one-off responses. It’s a tracked operational flow — every signal triaged for severity, every dispatch confirmed against vendor capacity, every execution reported with photos and timing, every close-out reported back to the board. Small issues get caught small. Big issues get prevented entirely.

CAPABILITIESFULL.INVENTORY

Every capability you’d expect from a full-service firm. Plus the continuous monitoring loop that the others don’t have.

  • RESPONSE24/7 emergency maintenance line
  • RESPONSEOnline work order management
  • RESPONSEVendor coordination & scheduling
  • INSPECTIONCommon area monitoring & inspection
  • INSPECTIONSeasonal preparation (winter, spring, fall)
  • INSPECTIONVendor insurance tracking
  • INSPECTIONArchitectural compliance enforcement
  • PROJECTSCompetitive bid management for major projects
  • PROJECTSMaintenance plan development & execution
  • PROJECTSConstruction project oversight
  • AMENITIESPool, amenity, & clubhouse management
  • AMENITIESViolation tracking & resolution
OUTCOME.EXPERIENCEEXPERIENCELive in 40+ communities

Your board is drinking from a fire hose or starving for information. Both are fixable.

Most HOA boards live in one of two failure modes. Mode one: every email gets forwarded to every board member, every homeowner complaint becomes a thread of seventeen replies, every minor decision generates a dozen messages, and the board members who care the most burn out the fastest because they're trying to read everything. Mode two: the property manager filters everything, the board sees a one-page summary at the monthly meeting, and homeowners feel ignored because their concerns disappear into a process they can't see. Neither mode is good governance. Neither is anyone's fault. Both are infrastructure problems.

The infrastructure problem is that information about a community — what's happening, what's been decided, what's pending, what homeowners are saying, where the money is — lives in seven different places: the property manager's inbox, the board chair's text messages, the treasurer's spreadsheet, a paper file in the clubhouse, three different vendor portals, the bank's online system, and someone's memory. No single board member can see the whole picture without spending eight hours a week assembling it. Most don't have eight hours a week. So they don't see the picture, and they make decisions with partial information, and good decisions become accidents rather than the default.

Core HOA's experience layer puts the picture in one place. Board members see what they need to make decisions, when they need to make them — financial visibility in real time, maintenance status without asking, homeowner sentiment surfaced as patterns rather than individual complaints. Homeowners see where their dues go, when their requests get addressed, what the board is actually doing. The information stops being scattered and starts being structured. Your meetings become decisions, not discoveries.

HOW.IT.WORKSBOARD.COCKPIT

One picture instead of seven. Board members see financial trajectory, maintenance status, compliance posture, and homeowner sentiment in a single connected view. Homeowners see where they fit in the same system.

Core HOA Board Cockpit: Central reporting dashboard connecting board members, homeowners, vendors, and management team through unified channels with real-time financial, maintenance, compliance, and sentiment visibility

Information about your community used to live in seven different places. Now it lives in one. Board members see decisions, not data hunts. Homeowners see participation, not submission queues. The system runs on the same intelligence layer that powers everything else we do.

CAPABILITIESFULL.INVENTORY

Every capability you’d expect from a full-service firm. Plus the unified information layer that the others don’t have.

  • HOMEOWNER24/7 homeowner portal access
  • HOMEOWNERMobile app for homeowners & board members
  • HOMEOWNEROnline payments & account management
  • HOMEOWNERService & maintenance request submission
  • BOARDBoard reporting dashboards
  • BOARDReal-time financial visibility
  • BOARDTwo-way communication with your manager
  • BOARDDirect-to-owner access for board escalations
  • ENGAGEMENTPaperless voting
  • ENGAGEMENTCommunity announcements & event management
  • ENGAGEMENTArchitectural submission workflows
  • ALERTINGAutomated alerts for important events
COMPARISONFEE.STRUCTURE

What's included with Core HOA?

Most HOA management firms charge a base management fee, then add fees for everything else. Core HOA includes the operational work — meetings, after-hours calls, compliance letters, board support — in the base price. Below: a partial comparison.

Monthly Management Fee
Core HOA
$17 per door (Standard) · $7 per door (Financial)
Other HOA · Industry Range
$15 – $50 per door
Administrative Fees
(notices, newsletters, mailings)
Core HOA
Included
Other HOA · Industry Range
$500 – $5,000 annually
Compliance & Legal Fees
(violation notices, CC&R updates)
Core HOA
Included
Other HOA · Industry Range
$100 – $500 per violation letter
Meeting & Board Support
Core HOA
Included
Other HOA · Industry Range
$100 – $500 per board meeting

Industry-range values reflect publicly available HOA management proposals across the Wasatch Front and national surveys. Specific firms charge more or less than these ranges; treat as a directional reference, not a guarantee of competitor pricing.

ONBOARDINGDAY.ONE.DELIVERABLES

Everything your community gets on day one.

When you sign with Core HOA, your community goes live with a complete set of tools — not just operational management, but the actual digital infrastructure your homeowners and board members use every day. Three pillars, all included in the base price, all running from day one of your contract.

PILLAR.01COMMUNITY.WEBSITE

A custom website for your community.

Core HOA Community Website: homeowner directory, balance tracking, document repository, violation reporting, announcements, clubhouse reservations, payment portal — rendered as a structured browser-frame mockup

Every Core HOA community gets its own dedicated website — not a generic management firm portal, but a real digital home for your community. Homeowners log in to see their balance, pay dues, request services, browse community announcements, reserve the clubhouse, and access governance documents. Board members get a separate portal with financial visibility, decision support, and direct access to leadership. The website is built on day one, hosted continuously, and updated as your community changes.

  • HOMEOWNERDirectory & balance tracking
  • HOMEOWNEROnline dues payment & service requests
  • COMMUNITYAnnouncements, events, clubhouse reservations
  • COMMUNITYDocument repository (CC&Rs, by-laws, meeting minutes)
  • BOARDSeparate board-only portal with financial transparency
PILLAR.02PHONE.SYSTEM

A business-grade phone system that never drops your community.

Core HOA Phone System: incoming call routes through automated attendant to simultaneous ring on multiple devices, voicemail-to-email, and fax-to-desktop endpoints

Most small HOA management firms run their phone systems off whatever cell phone the manager happens to be carrying. We don't. Core HOA runs a business-grade VoIP phone system with a professional automated attendant, voicemail-to-email, fax-to-desktop, simultaneous ring across all manager devices, and full caller-ID logging. When your homeowner calls about a leak at 11pm, they get a real system that routes the call to the right person — not a voicemail box that gets checked once a week.

  • ROUTINGAutomated attendant (24/7 day-night greetings)
  • DELIVERYVoicemail-to-email instant transcription
  • DELIVERYFax-to-desktop digital receipt
  • TRACKINGCaller ID & call logging across every interaction
  • AVAILABILITYSimultaneous ring (desk + mobile + laptop)
PILLAR.03ONLINE.SERVICES

A complete online services suite, integrated end-to-end.

Core HOA Online Services: homeowner mobile portal, board reporting dashboard, and management operations console connected through a single source of truth

Every interaction your community needs runs through the online services suite. Homeowners pay dues, submit requests, and access documents from their phones. Board members get a real dashboard with financial summaries, maintenance status, vendor performance, and decision queues. The management team operates from an internal console with operations queues, alert feeds, and vendor dispatch. All three surfaces — homeowner, board, management — share a single source of truth, which is what makes the intelligence layer work.

  • HOMEOWNERMobile-first portal with payments, requests, documents
  • BOARDReal-time financial dashboards & decision queues
  • MANAGEMENTOperations console with alerts & vendor dispatch
  • INTEGRATIONSingle source of truth across all three surfaces
  • TRANSPARENCYQuarterly newsletters & community feedback hub
THREE PILLARSALL INCLUDEDLIVE FROM DAY ONE
Community types

Every kind of community on the Wasatch Front.

PUD / Single Family

Planned unit developments, single-family HOAs, master-planned subdivisions.

Condo / Townhome

Condominium and townhome associations with shared structures.

Commercial Office Park

Business park and commercial association management.

MPC / Mixed Use

Master-planned communities with multiple sub-associations and mixed uses.

SVC.TIERS

Two ways to engage Core HOA.

Different communities have different needs. Both tiers run on the same intelligence layer.

TIER.STDFULL.SERVICE

Core HOA Standard

$300 base + $17 / door

Full-service HOA management. Financial, administrative, maintenance, and homeowner experience — all four outcomes. The default for communities of any size that want professional management across the full operational scope.

40+ communitiesLearn more
TIER.FINFINANCIAL.ONLY

Core HOA Financial

$200 base + $7 / door

Financial intelligence for self-managed communities. Same intelligence layer, scoped to financial and compliance work. For boards that want to retain operational control while professionalizing the books.

Booking openCTA.FOOTERDISCOVERY.CALL

See what proactive HOA management feels like.

A conversation with Marc takes 30 minutes. You'll leave with a clear picture of how Core HOA would serve your community.